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How do I find and configure the security roles for employee Tendy accounts within the Merchant Dashboard?

Updated over 2 years ago

In the event that you need to review your employee security roles, or the security role privileges and what each role entails, you can view this on the Employees category in the Merchant Dashboard.

To view your employee list:

Select the Employees category in the left sidebar on the Merchant Dashboard and then select Employee List. The employees list will - by default - list all employees in alphabetical order by name, as well as display their email address and security role. Tapping on a user's name will display the user information for the employee, which you can add or edit. This information includes:

  • Name

  • Phone Number

  • Email

  • Role

  • User Type

  • Locations assigned to user

To view your business' security roles for users

Select the Employees category in the left sidebar on the Merchant Dashboard and then select Security Roles. The list of security roles will - by default - list all user roles in alphabetical order by Title, as well as display a description of the role. Selecting a respective role will display additional information about the role which you can configure. This includes POS and Merchant Dashboard abilities including:

POS

  • Apply custom discounts

  • Apply regular discounts

  • Reward Membership gifts

  • Override Tax

  • Adjust loyalty points

  • Discount capabilities

  • Has Manager access to POS

  • Can access POS

  • Can edit customer & membership details

  • Can view customer & membership details

  • Can view past sales

  • Can manage pin for users

  • Can manage pin for self

  • Can refund orders

  • Can manage orders

Merchant Dashboard

  • Can view inventory audits

  • Can view all locations

  • Can login to the admin panel

  • Can edit points

  • Can manage taxes

  • Can edit inventory audits

  • Can manage security roles

  • Can assign security roles

  • Can manage compliance settings

  • Can redeem points

  • Can edit general settings

  • Can manage employees

  • Can edit customer & membership details

  • Can edit categories

  • Can edit THC & CBD units

  • Can edit product price & inventory

  • Can edit products

  • Can edit location settings

To make any changes to this options, simply toggle the respective slider switch for the option. When you have made any changes to the security role abilities, click on the SAVE button to finalize these changes.

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