To add a scanner device:
First, ensure that your Scanner is properly connected to your POS system, and powered on.
Next, open the Settings menu from the main screen.
Select POS Settings.
Under the Scanner Device section, tap + ADD.
The system will automatically search for all USB, WiFi or Bluetooth-enabled, Zebra-compatible devices.
If your scanner is not detected, please check that device's USB plug is plugged in, the device is connected to the same Wi-Fi network as your Tendy POS app, or Bluetooth functionality is enabled, and then tap "TRY SCANNING AGAIN".
If the app requests permission to enable location services, you must accept to proceed with the scan.
IMPORTANT: If your scanner continues to not be responsive during the set up process, please try downloading and installing the following driver file to your Windows device. Please note that you'll need to download the corresponding 32 or 64-bit file, based on your Windows Operating System.
Once added, the scanner device will appear under the Scanner Devices section in the POS settings. NOTE: When using a supported scanner, and it is connected to your printer, it does not need to be added manually. Your supported scanner will work automatically if it is connected to your printer.
If however, you're experiencing difficulties adding a scanner to your Tendy POS system, please contact Tendy Customer Support for further assistance.