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Understanding the Customers List in your Merchant Dashboard

The Customers List allows you to see your business’ customer list. On this screen, you can view each customer by the following information:

  • First & Last Name

  • Email

  • Phone Number

  • Total Dollar Spent

  • Membership Balance

  • “Member Since” Signup Date

The search field in the upper-left corner allows you to search for specific customers by first or last name, email or phone number. A primary location filter is next to the search bar. Primary location will need to be assigned manually. Finally, a Verified status Filter. Which enables you to filter email verified, phone verified, or both.

Selecting a customer on the customer list will display the customer’s user profile showing their:

  • First Name

  • Last Name

  • Email

  • Phone number

  • Birthday

  • Primary Location

  • Any tax exemption you might apply

  • Status ID

  • Casl Opt-In

  • Address

  • Membership information

    • Ability to toggle membership

    • Total spent

    • Member since

    • Loyalty Points

  • Notes

Sales history is available in the "Sales History" tab on the customer profile:

You will be able to see order with various status's including Completed, Refunded, Pending, and Cancelled.

Clicking on an order will open more order information:

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