Your Tendy History Tab displays your store’s most recent orders in descending order from the newest order, to the oldest. These orders are displayed, and can be sorted in ascending or descending order by the following categories:
Customer Name
Order #
Date of Order
Loyalty Points (if applicable)
Order Total
Order Status
The right sidebar on this screen allows you to view the products of any individual order simply by tapping on an order that is listed on the left. Once you tap on an order, the right sidebar will display the following information:
Customer Name
Date and Time of Order
Order Number
If the order was placed in-store, on ecommerce, or on Kiosk
If the order is for delivery or for pick up
Pick up time
Asap or Time slotted order
Notes if applied
The POS used for the Order
Order Status
Name of the product, variant name, and brand
Lot number of the product
Quantity and if they were scanned
Cost of the product
Total Items in the order
Total cost of the Order
Along the bottom of the right sidebar is an expandable tab that lists the total quantity of items and total price of the order. Tapping on the ^ (UP) arrow will expand this tab and display the order weight limit, subtotal, any applied promocodes or redeemed membership points, new subtotal (if applicable) and taxes.
For completed orders, you can process a refund by tapping on the REFUND button, or reprint the purchase receipt by tapping on REPRINT RECEIPT.
